Countdown has begun! I am sure you must have heard Process builder and Workflow rules will be retired, So say hello to FLOW. Salesforce has already updated some help documents and Trailhead content, which automation tool should I use? Check out “Choose the Right...

Lighting flow is one of the most powerful and greatest automation tool available in Salesforce CRM. It helps you to solve complex business problem’s quickly and easily without the trouble of learning how to code or relying on a developer. The Flows help reduce the...

In today’s market, customer satisfaction is first priority for every business. Do you know, how you can provide better customer service and collect the feedback, experiences, preferences, wants and needs of your customers. Survey in Salesforce is great tool to collect...